Privacy Policy

AES Components ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights under the New Zealand Privacy Act 2020.

1. Information we collect

We collect personal information that you voluntarily provide when you:

• Contact us through the enquiry or contact forms on our website
• Send an email to our sales team
• Phone us to ask about products

The information we collect may include your name, email address, phone number, company name, and the contents of your message.

2. How we use your information

We use the information you provide to:

• Respond to your product enquiries and quote requests
• Provide technical support and after-sales service
• Connect you with our distribution partners where appropriate
• Comply with our legal and regulatory obligations

We will not use your information for marketing without your consent, and we will never sell or rent your personal information to third parties.

3. Website analytics

Our website may collect anonymous usage data (such as pages visited and referring URLs) through standard web server logs and analytics tools. This data is aggregated and does not identify individual users.

4. Cookies

We use minimal cookies where necessary for the website to function. We do not use advertising or tracking cookies without your consent.

5. Form submissions

Our enquiry forms are processed by Formspree, a third-party form handling service. Form data is transmitted securely and delivered to our sales team. See Formspree's privacy policy for details.

6. Data retention

We retain enquiry data only for as long as necessary to respond to your enquiry and maintain records of our business communications, in line with New Zealand record-keeping requirements.

7. Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Ask us to delete information that is no longer required

To exercise any of these rights, please contact us at sales@aescomp.co.nz.

8. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date.

10. Contact us

If you have questions about this privacy policy or how we handle your personal information, please contact us:

AES Components
Email: sales@aescomp.co.nz
Phone: 021 088 97399